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PRIVACY POLICY

RELAIS LAVAGNINI FLORENCE

1. DATA CONTROLLER

  • The Data Controller is LOUIS SNC, located at Viale Lavagnini 8, 50129 Florence, Italy, VAT and Tax Code 06456360483.
  • Phone:
    +39 338 585 4627
  • Email:
    info@relaislavagniniflorence.com

2. DATA PROCESSOR

  • The appointed Data Processor is LOUIS SNC, with the same registered office as above. The company ensures compliance with GDPR requirements regarding personal data processing.

3. DATA PROTECTION OFFICER (DPO)

  • At present, no Data Protection Officer (DPO) is formally appointed, as Louis SNC is not legally required to do so under Article 37 GDPR. For any privacy-related concerns, please contact us via email at info@relaislavagniniflorence.com

4. LEGAL BASIS FOR DATA PROCESSING & DATA SUBJECT RIGHTS

Pursuant to Article 13 of GDPR, we inform you that your personal data is collected and processed for:
  • Managing reservations and hospitality services (Article 6(1)(b) GDPR – contract performance).
  • Compliance with legal obligations (Article 6(1)(c) GDPR).
  • Marketing purposes (if explicit consent is given – Article 6(1)(a) GDPR).
  • Legitimate business interests (Article 6(1)(f) GDPR), such as service improvement.
As a data subject, you have the right to:
  • Access your personal data (Article 15 GDPR).
  • Rectify inaccurate data (Article 16 GDPR).
  • Erase data in certain cases (Article 17 GDPR – right to be forgotten).
  • Restrict processing (Article 18 GDPR).
  • Data portability (Article 20 GDPR).
  • Object to processing (Article 21 GDPR).
  • Withdraw consent at any time, without affecting prior processing legality.
Requests can be sent to info@relaislavagniniflorence.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) if you believe your rights have been violated.

5. DATA COLLECTION & RETENTION PERIOD

We collect personal data through:
  • Direct interactions: booking requests, check-in forms, emails.
  • Third parties: booking platforms, travel agencies.
Data is retained only for as long as necessary to fulfill the purposes outlined above, in compliance with legal and tax obligations.

6. CONSENT MANAGEMENT

  • Consent is required for marketing communications and optional services. You may withdraw your consent at any time by contacting info@relaislavagniniflorence.com.

7. SECURITY MEASURES

  • We implement appropriate technical and organizational measures (Article 32 GDPR) to protect personal data from unauthorized access, loss, or misuse.

8. CONTACT INFORMATION

For privacy-related matters, please contact:
  • Email:
    info@relaislavagniniflorence.com
  • Postal Address:
    Viale Lavagnini 8, 50129 Florence, Italy

9. APPLICABLE LAW & JURISDICTION

  • This Privacy Policy is governed by Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003 (as amended by D.Lgs. 101/2018). Any disputes arising in relation to this policy shall be subject to the jurisdiction of the courts of Florence, Italy.
  • This Privacy Policy was last updated on February 9, 2025.